Coronavirus Update

Due to the recent outbreak of 2019 Novel Coronavirus (2019-nCoV), the production and shipment of some orders may be affected as our factories and logistic partners are on temporary leave until Feb 24, 2020. 

However, please note that your orders are safe and that we will do the necessary to ship them as soon as possible.


1. Will logistics be affected by the coronavirus 2019-nCoV?

The main reason causing logistics delays is the annual Chinese Lunar New Year holiday. Chinese authorities recently announced that the holiday would be extended till February 17. All logistics arrangements should resume gradually after the holiday in most locations.

2. Should I be concerned of the risk of contracting the novel coronavirus from a package or products shipping from China?

The World Health Organization (WHO) confirmed via Twitter on February 1 that "people receiving packages from China are NOT at risk of contracting 2019-nCoV" and have drawn from their analyses that the "coronaviruses do not survive long on objects, such as letters or packages".

The United States Centers for Disease Control and Prevention (CDC) has also stated that “there is no evidence to support the transmission of 2019-nCoV associated with imported goods.”

There have not been any cases that indicate packages or their contents carry such risks. Authorities are taking strict measures on this public health event, and we are also paying close attention to the situation and will cooperate with relevant authorities when possible

If you have any questions or concerns, don't hesitate to contact us here