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All orders are trackable & shipped within 24 to 72 hours of you placing the order using Express Shipping, USPS or ePacket depending on your location and fastest available service.
Typical delivery time frame is between 7 to 21 business days however, you may receive your items much earlier. During the Holidays, the shipping is extended by 10 business days.
All orders are trackable & shipped within 24 to 72 hours of you placing the order using DHL Express Shipping.
Typical delivery time frame is between 7 to 10 business days however, you may receive your items much earlier.
We take pride in our products and for any reason if you are not satisfied, please contact us so we can make it right. Our mission is to bring a piece of space down to Earth for everyone to experience. We are dedicated to serving you and providing the best customer service and experience!
All our products come with a 30-day warranty. If for any reason your product stops functioning due to normal use, we will exchange it for free.
You also have the option to purchase an extended one year warranty during checkout which covers normal use defects as well.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance. You can also Chat with us by clicking on the bottom right icon.