Total : $ 0.00
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We suggest you use a trackable shipping service.
Orders can only be cancelled by replying to the order confirmation email within 24h.
Refunds (if applicable)
Refunds are not accepted if the product has been ordered and is in transit.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a given amount of days.
Refunds requests before receiving the product (if applicable)
If your product has been already shipped, we cannot process any refunds before the product is returned to us as per the return policy above.
The only exception for a refund request before item arrival is if the product has been deemed lost during shipping.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.