FAQS

All your questions answered below.

GENERAL

How do you ensure the quality of your products?

How to order?

How can I contact you?

Is there a warranty on your products?

SHIPPING

Do you ship internationally?

How long does delivery take?

Can you provide me with a tracking number?

I've entered the wrong shipping address, can I change it?

What to do if I still have not received my order?

RETURN/REFUND POLICY

What if I need to return something?

TAXES

Why don't you charge taxes?

ABOUT THE MOON LAMP

Will I need to buy batteries?

Is the moon lamp hot when it is turned on?

How do I know when my moon lamp is done charging?

Does it come with a stand?

Is it safe for children?

Does the moon lamp work while recharging?

Can I customize my moon lamp?

GIFT CARD

Can I buy a gift card?